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Evan

Lowes craftsman warranty

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One of my favorite ratchets broke

 

 

Walked into lowes and out no questions asked. Guys like go grab one to replace it. No paper work nothing

20190824_125554.jpg

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Numbers dont match. I think lowes are selling gear wrench ratchets with a craftsman logo on them. They're nothing like craftsman. 

 

I have a 1/2" ratchet with broken teeth illl swap to. 

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craftsman has always had a no ask replacement warranty on ALL handtools. whoever sells them MUST adhere to this policy. its why i have all craftsman.

i also rebuild all my ratchets now, there is a seller on ebay that sells the genuine rebuild kits good prices

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43 minutes ago, Evan said:

Lowes doesnt have to adhere to craftsman warranty only the tools sold after lowes bought the craftsman name.

after reading, it makes sense.  but how can lowes have different craftsman tools than what craftsman makes?

 

https://www.wcpo.com/money/consumer/dont-waste-your-money/will-lowes-honor-craftsman-lifetime-warranties

i get all my OEM craftsman rebuild parts from these folks, they are great to work with and have great prices

 

https://www.ebay.com/usr/alwaysadealzimmerman?_trksid=p2057872.m2749.l2754

 

info on where your craftsman was made

 

https://www.garagejournal.com/forum/archive/index.php/t-84807.html

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Posted (edited)

I've read all that. Lol no more craftsman tools it's just stamp like everything else.

 

I did get my 1/2" ratchet replaced at lowes but I did not say I bought ratchet 10years ago. Lowes did have a ratchet similar with a similar part number. 

I mostly dont  have much craftsman left anymore. I have a 3/8 gear wrench that's my favorite and a few Pittsburg rackets and wrenches. I find I'm in harbor freight more often and prices beat craftsman stuff.

It is cool to see lowes is replacing old craftsman stuff.

Edited by Evan

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Well when I originally bought all my craftsman tools it said life time warranty, so I don't feel bad at all. I even exchanged some garden hoses from theisens that I got 10 years ago and kept receipt and cardboard cover, even clerk was surprised,  but still did exchange :wink:

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