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Ok soo I’ve asked the admin “me**” about this but he doesn’t have a iPhone soo my issue is I can’t import tunes on my phone from the quad app.. (I tried deleting and re downloading I’ve also restarted my phone) it just gives me the option to make my own customization well any help would be great full because the stock box is kinda boring it’s a brand new box btw just installed yesterday on the truck. It’s supposed to be a 4K box. Here are some screen shots  

19AF1325-A612-4ABD-B7BD-4CA53C95973B.png

D8D60EF4-C470-4445-98B9-90749845F7E2.png

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what vehicle profile do you have selected in the app?  what happens when you email yourself the tune and try to open on the phone? Does it prompt you to use the iquad app to open?  

 

What device are you using?  

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Update Update. Made my own tune (it sucks) but I was able to export it and email it to my self.. so if you can somehow send me that 4K tune in this format I should be able to add it 

 

Yes when I email my self it lets me do it after exporting it from the quad app.. I’m on the v2 98-02 4K 

C97F9C71-E42B-4D43-9056-245250AB7253.png

I’ve also had it on just the 4K as well which is what I’m thinking I need to be on but idk I didn’t notice a difference 

Sorry I have a iPhone XR 10 

4B7E9C2D-9DD6-45FB-B34C-71C3BC2D7831.png

4C8F3FB5-FE5B-4531-AD63-4A34FCC5EB3D.png

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first verify you have a 4k box it should 4k on the sticker  

 

Next ensure you are on the 98-02 4k V2 profile.

 

Lastly we can't see any format in the tune export in the image you sent.  you need to attach the tune for us to look at.

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