Al.S

I've been dealing with Autocomputer Specialists due to the above ranking. I initially called them Monday the 19th of October and ordered a new ECU because mine went bad. I ordered from them instead of sending in my computer to repair, as the repair is time sensitive. I'm advised on Monday by Daisey that 1-3 day turnaround and then it will ship. I called back Wednesday the 21st (Spoke to "D") and was advised that they had just gotten the unit from their distributer and they were going to charge me, $300 that day. Supposed to ship by Friday and to await an email. Friday the 25th at 4:30 local time (Spoke to "D" again) I call them again because I hadn't received an update. He states that they will not be shipping it that day, but he would overnight it due to the trouble. Monday the 26th at 5:20 local time (Spoke to "D" again) I call to find out something, he tells me they just got the unit in and will probably ship Wednesday. I ask D why he told me Friday that it would ship that day, he places me on hold until 5:35 and then hangs up. Today the 27th I received an email, stating they had emailed me previously about the delay. I look at the email, and it's obvious that they copied someone else's email and then changed a few parts. Avoid this place at all costs. I have a feeling I will have to file a BBB complaint for fraud, all while still not moving toward having my car fixed. Included is the email, where you can see the edit they made and how this is not an email that was sent to me. <a href="https://ibb.co/SvgQvYm"><img src="https://i.ibb.co/YjSDjnd/Faked-Email.png" alt="Faked-Email" border="0"></a>