I am so sorry to hear of your loss. I have lost four German Shepherd's over the years and it was always a gut wrenching experience. I have another that is now 4 years old and I am 65. If she goes I know it will be a real emotional thing again.
Dave
This sounds like good news. Did you send yours in ?, a direct swap ?. Details.details. I have read many a horror story involving the repair of these units and hopefully this company is better.
Dave