high idles switch not working

[Christolher]

I just installed a new high idle switch and it reads the intake air temp fine but shows 188 on quad all time and cluster temp stays cold! The lights work when u switch it over to high idle but doesn't do anything there either.

I emailed the support but its been like two weeks and no response!

[Me78569]

We did not get your support email.  Did you get an auto response with a support ticket number?  

 

please email support@mopar1973man.com again and we will start the RMA process.

 

Edited March 28, 2019 by Me78569

[Me78569]

@Christolher 

we haven't gotten an email yet, did you send one in? 

[Me78569]

@Christolher

 

we just got a support ticket from an email that is not linked to an account or a purchase and no name in the email.   Is that you?

[Christolher]

Yes it is for my buddy, what do i need to do?

[Me78569]

I just needed to know what user went with the switch so I can create the RMA ticket.

 

It will process in your name.

[Christolher]

My buddy emailed his contact information to you the product was purchased under his name.  Look in your in box spam or junk for an email from jasfl*** at hot mail dot com.

Thank you 

Chris

 

[Me78569]

The purchase is under your username.  It will ship in the same manner as the original shipment.

 

His email address is not linked to a purchase or in the system at all so an RMA can't happen under it in our system.

 

It will ship tomorrow and a tracking number has been generated.

 

 

[Christolher]

Ok great and could u send a couple stickers also he wants to redo his. 

Thanks again