When the smarty touch display dies, how do you get another one?

[2500ctd]

Well screen is dead just flashes the red led. Since now my truck is locked in its program and I no longer have any gauges or anyway to reprogram my truck. I need just the display.

[24vcumminspower]

it may not be the screen did you try to unplug it at the obd port for a minute or so then plug back in or mess with the usb port at gauges like wiggle it around the ports on these things are horrible i had one break off of the board on me

[Mopar1973Man]

Smarty screen have a bad USB port in the Smarty side. Known to have the solder joint breaking. You'll need to box it up and send it to Smarty for repair. This is a known issues.

[2500ctd]

Smarty side as in the "brain'? Mine is a loose connector on the actual display. Anytime the screen locks I just unplug/replace/repeat.

 

Who do I contact? My understanding is you're saying the actual module has bad solder, not the display? If so it only figures I would be in the other boat....

 

Of course its when I'm in Norman, Ok and leaving tomorrow to head back to WA that I loose my gauges. Anyone near by that I can borrow a display to reprogram the truck. I have it turned up a bit and keep an eye on EGT's. :) Flying blind I would like to lower it a bit. I tried the not use so much pedal. Doesn't work for me.

Edited July 18, 2019 by 2500ctd

[AH64ID]

The display side is where mine came loose as well. 

 

Get a hold of @Smarty Support or www.smartyresource.com