2nd gen Adrenaline V2 won’t load custom tunes

[Me78569]

when you plug the box in does it beep at you? 

[1999Ram2500]

Yes it beeps as soon as you plug the box in then a few seconds later it makes the sound that the box has been disconnected. But I went through the whole process multiple times and couldn’t get it to work at all

[Me78569]

did the device driver install complete successfully or did it fail?  It will print on the screen what happened during hte driver install process.

[kzimmer]

The only way I can get mine to connect is click the identify (or update) button, and then immediately after, plug the USB cable in. If I plug the cable in first, it almost never works. I also have to disable antivirus (Bit Defender). Try that if the driver is already installed properly.

[BrokeAssPainter]

Hey y'all, so besides the diaphragm going bad in my VP, my quadzilla works great I love it! I downloaded one of your tunes and customized it better for my stock truck, all of the sudden it won't load that specific tune when I turn my app on on my android..... It loads the stock tune, and your towing tune, and another tune I made, but the one I was tweaking and working on for my DD just petered out  anyone have any idea what's going on???

Thanks for any input!

[kzimmer]

Did you select a different vehicle type by chance?