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So I just had a Southbend Dual Disc Clutch installed in my NV5600 truck and the whole truck shakes. If you press the clutch pedal in the shaking stops. Once the truck warms up it shakes less. It feels like the truck is running on 5 cyl. What is going on? Did the shop install the clutch wrong? Is this normal?

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  • LegendaryKing
    LegendaryKing

    Update: I still do not have the truck back.  Report from Trusted Installer: Transmission still isn't right.  It comes out of gear when you come off throttle and back on throttle.  Transmissi

  • LegendaryKing
    LegendaryKing

    Where to start?   The performance shop that installed the clutch did not have availability to check the install and said it was fine/normal operation.  Very acceptable right?  They are now o

  • Wow. I dontthink I could have screwed it up up that even 2 cases of beer in the cooler.

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  • Owner

Not normal. Something is out of alignment. I would send it back to the shop and have it reworked under warranty. Possible that forced the transmission into place and got it misaligned or possibly push out the pilot bearing (maybe?).

  • 3 weeks later...

possibly missing the center bearing on the flywheel where the trans input shaft slips into? or when they reinstalled the trans, they didnt align the shaft into the bearing and it pushed the bearing out of the flywheel.

Edited by CUMMINSDIESELPWR

  • 4 weeks later...
  • Author

Where to start?

 

The performance shop that installed the clutch did not have availability to check the install and said it was fine/normal operation.  Very acceptable right?  They are now out of business.

 

That was not satisfactory so I dropped the truck off with a regular maintenance shop run by a family I trust.  The list of problems the new shop found is long.  First, the flywheel had cardboard between it and the crank so it was not on straight.  In addition the bolts were finger tight … yes FINGER TIGHT!

 

The clutches were not installed in the proper orientation (was organic towards center) and the clutch fork had a bright yellow sticker on it which stated, “Remove the washer before installation” … the washer was not removed. 

 

Several bolts were missing from various places on the transmission including bolts that held the transmission to the block, top cover bolts (the transmission was leaking from there), and several other places.  I will have to look at my receipt for all the mission bolts once I get the truck back.

 

In addition, the previous shop dropped the transmission on the front diff actuator (broken) and crushed some of the metal vacuum lines, which disabled the 4-wheel drive. 

 

The previous shop also killed both batteries in the truck, and instead of fully charging or replacing the batteries they jump-started it and the alternator could not handle the additional amperage of trying to charge two dead batteries so it welded itself solid (that is why I needed a Mechman alternator).  Upon replacing the alternator, the shop broke my fan shroud, and somehow in this space of time broke my hood light.

 

As of Friday, the transmission is back in the truck and the shop is working on fixing the 4-wheel drive.  The shop wants to take it on a test drive to see if the shifting is better (it was HORRIBLE to shift) or if additional internal work needs to be completed such as shift forks.  They believe all the issues due to the atrocious install were the cause of the appalling shifting, vibration, and noise and additional internal work is not necessary; however, the shop needs to complete a test drive to verify that.

Edited by LegendaryKing
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Wow. I dontthink I could have screwed it up up that even 2 cases of beer in the cooler.

phuck a lawsuit, id be after someone with a bat and some extremely hot hotsauce... 

 

and like mike said this is why i do all my own work as well.

  • Owner

Sad to say... Todays younger generation are not wanting to work, so the work they do is substandard. I'm the type to double and triple check stuff like installing a clutch because I don't want to pull a transmission back out because I was lazy and not torqued the bolts with torque wrench and done it twice.

42 minutes ago, Mopar1973Man said:

Sad to say... Todays younger generation are not wanting to work, so the work they do is substandard. I'm the type to double and triple check stuff like installing a clutch because I don't want to pull a transmission back out because I was lazy and not torqued the bolts with torque wrench and done it twice.

It is not just the younger generation. My plumber on this job packed his do do and closed the doors half way thru my job. Had to hire a new man to finish it. 

 

Then on top of that we have meeting with all the big wigs and it was all decided that Dave can get 3 to 4 weeks worth of work done in 2. I am close to doing that. But the price is not worth it for me. This was from mature minds and CFA giving me pretty much a blank check to do it with. Now to see if I get any of it. Lets just say I have my doubts.

 

No more comment.

56 minutes ago, Mopar1973Man said:

because I don't want to pull a transmission back out because I was lazy and not torqued the bolts with torque wrench and done it twice

It's not just that, it should also be about respect for others and self discipline that not common anymore 

  • Owner
15 minutes ago, Dieselfuture said:

It's not just that, it should also be about respect for others and self discipline that not common anymore 

 

:hijack:

 

With all the time I'm down in Ontario, OR and being in the big city for 4 to 5 hours. I see plenty of people that are looking for the easy way to everything. When you panhandling on the street corner and you got enough money for propane heater while you stand there I think you're just being too lazy. You have no respect for yourself or others.

 

:backtotopic:

 

As for automotive work, it's getting pretty bad. I'm watchful of everything. Even simple thing like tire rotation or rebalance I watch the guys like a hawk. Sorry, I'm just not very trusting being the number of miles I put down. I need the failure rate as low as possible. The number of people I hear from and the stories of shops and repairs done and the crap that was half baked. OMG! 

1 hour ago, Mopar1973Man said:

When you panhandling on the street corner and you got enough money for propane heater while you stand there I think you're just being too lazy. You have no respect for yourself or others.

I used to care for some of these people especially the older ones missing a limb or something. Never know what they went through,  but now most of them on the phone acting like you owe them something I definitely have no respect for them. Heck even some people I know through others, they will spend $20-30 at convince store and pay triple and then complain about not having money and feed their kids junk food etc. Sad picture, them are the type working at Walmart and convenient stores too, usually have trash in the yard and house look like dumpster, yeah they can do better but for whatever reason chose not to.

7 minutes ago, CUMMINSDIESELPWR said:

those panhandlers make more a month than i do on my va disability....  and i WANT to work but physically cant anymore....

There was an article about while back, they found a dead homeless person with 30some thousands in cash stashed all over their person.

  • Author
23 hours ago, Mopar1973Man said:

One of the few reasons I do my own mechanic work. 

 

I have the tools, ability, but not the time.  Wish I did.

 

23 hours ago, dripley said:

Wow. I dontthink I could have screwed it up up that even 2 cases of beer in the cooler.

 

Had you said something before I would have taken you up on this challenge. ;)

 

22 hours ago, Dieselfuture said:

Sorry to hear that

 

Life lessons are painful from time to time.  Even if you choose a shop that has a good reputation, with lots of examples of excellent work, you can find a problem from time to time.  A truly good shop stands behind their work; thankfully the shop I have running cleanup on this job does just that. 

I was going to guess that the shop got the paint marks on the balanced assembly out of order but man they messed up everything there was to do on a DD install.

  • Author

Shop got the trans in and are working on some other minor issues (4wd, etc) however they mentioned they are hearing a rattling/vibration sound while accelerating in gear.  Anyone got an idea what that could be?

  • Owner

One thing about someone doing a clutch I've got to ask did they force the transmission in place using bolts or did they get it fully seat before putting bolts in? 

 

This is a key point of most clutch and transmission failures. When its forced in place then thing tends to be out of alignment and possibly forced bearings into running with tension.