Preferred vendor for diesel parts...

[Bobalos]

Does anyone have a preferred vendor for diesel parts?  

 

I need to buy a new lift pump & a pick up tube kit & would like to talk with someone that

A: could find a fuel tank in the dark with both hands.

B: has an online store that has good prices.  

 

I have bought from Geno's, Alligator & some other online place before & not had a bad experience, just figured I would ask if anyone has a place that they love....

 

thanks

Bob

 

 

[Me78569]

@dieselautopower has been my 1st choice

[BBHD]

^^^^^ I agree DAP has always been excellent to deal with 

[dieselautopower]

1 hour ago, Bobalos said:

Does anyone have a preferred vendor for diesel parts?  

 

I need to buy a new lift pump & a pick up tube kit & would like to talk with someone that

A: could find a fuel tank in the dark with both hands.

B: has an online store that has good prices.  

 

I have bought from Geno's, Alligator & some other online place before & not had a bad experience, just figured I would ask if anyone has a place that they love....

 

thanks

Bob

 

 

Bob,

 

We stock the parts you are looking for here and if you call in we have sales guys that all drive diesels.  Shipping to California is 2 days for most items and shipping is free for most orders.  Happy to help a fellow forum member.

[Bobalos]

Awesome!!!  I have heard of DAP, however have not used them before.  Id love to support someone that supports the community & the forum.  

 

thanks

Bob

 

[Mopar1973Man]

Second up would be Vulcan Performance. 

https://mopar1973man.com/forum/151-vulcan-performance/

[Bobalos]

Thanks Mike,  I will give them a call.

 

BTW, I lied about DAP, I have used them before.  I bought a set of Bosch New Injector RV275 Marine 300 40HP - 0432193635 from them & when I went to return the cores they told me that they would only give me $60 for them, not the full core value (Mind you it was a year later, none the less, the way it was handled was unacceptable to me).  That pissed me off, so I wont be going back to them.  

 

thanks again folks,

Bob

 

[dieselautopower]

Many shops do 1/2 credit or no credit after 30 or 60 days.  We often extend full credit on cores to 6 months on request.  A year is a long time.  Some  methods of payment will not even allow us to refund orders that old electronically.  Sorry we did not meet your expectations. 

Edited September 26, 2018 by dieselautopower

[Bobalos]

I had not intended in getting into a debate of this or turning it into a bashing session, but as you brought it up.............  

 

When I contacted DAP, the injectors were still good cores.  the value of cores is based on what the market can supply to builders.  

 

DAP STILL thinks that they are worth $100.  regardless of if I bought them 30 minutes ago, 30 days ago or 30 months ago, they are still worth $100.  To make an excuse that "our system wont allow us to return the Core Deposit after X amount of days is ridiculous".  that simply means you dont care enough to make it happen.  

 

to say "Many shops do 1/2 credit or no credit after 30 or 60 days.  We often extend full credit on cores to 6 months on request."  Maybe the policy on the return window for cores should be stated somewhere.......... I just put the same set of injectors into my cart & nowhere did it say I had to return the cores w/in X number of days.  

 

What really chaps my *** is that both of the above excuses are just that, excuses.  knowing I paid $100 for the deposit & to offer me $60 is simply ripping me off.  What is says to me is that "Im making up an excuse to take $40 from you".  because A, clearly the deposit CAN be returned to me or it would not have been offered & B, your website states that the value of a set of Cores is still $100, but........ Im not going to give you that, Im going to give you $60.  

 

And no I dont think you are sorry, or you would have contacted me directly instead of making excuses.  

 

Mike, this is NOT the direction I wanted this to go.  I hope you can understand my position.  

 

Bob

 

 

 

 

 

1 hour ago, dieselautopower said:

Many shops do 1/2 credit or no credit after 30 or 60 days.  We often extend full credit on cores to 6 months on request.  A year is a long time.  Some  methods of payment will not even allow us to refund orders that old electronically.  Sorry we did not meet your expectations. 

 

[dieselautopower]

I am sorry you are not happy. Our core form states 30 days for full credit  https://www.dieselautopower.com/media/wysiwyg/Core_Return_Form_2016.pdf 

 

If you would like to call in, send the core injectors in for full credit towards a fuel system and  a free extra set of filters to go with your purchase. 

[dave110]

^^^^ Hard to beat that.

[Bobalos]

DAP,

 

Thanks, but no thanks. based on the way you (whoever you are) handled this (& the emails I have received recently) .......  I will stand by my statement & take my money elsewhere.  

 

You are who you are, when no-one is looking..........

 

Bob

 

[dieselautopower]

Thanks for your response.  Drive safely.

[Royal Squire]

I ordered a set of rv275 injectors from dap, and after I installed them, the truck barely ran. I called dap and they promptly sent me another set with a return label for the faulty set. I thought that was good service. Just my $.02

[JAG1]

No matter whats been done... let the past be done and gone.

 

It is right and proper to always give a guy a second chance because we are all made in this way that we be given the chance to show good character toward each other. 

 

Furthermore, running a business today can be so difficult. I'm thankful businesses can hang in there the way they do, but You guys that never been in biz will never know the real burden it can be.

[2000Ram2500]

37 minutes ago, JAG1 said:

No matter whats been done... let the past be done and gone.

 

It is right and proper to always give a guy a second chance because we are all made in this way that we be given the chance to show good character toward each other. 

 

Furthermore, running a business today can be so difficult. I'm thankful businesses can hang in there the way they do, but You guys that never been in biz will never know the real burden it can be.

 

I cannot agree with this more. I ran a septic company for a year doing repairs and installations and I understand customers are necessary but come on people some of the things you hear and are told by customers is just unreal. And working in the dealership environment like I am now you wouldnt believe the stuff thats been said to me just because im trying to do my job. The way i see it, if a customer comes in and is willing to work with me then im willing to work with them. But when a customer comes in and just demand demand demand and nothing is right well then its not worth my time to help these people. I still do my best no matter what but its just unreal sometimes.